
Yesterday afternoon I got a call from the Hospital's financial coorinator tsaying that they would need my whole 1500.00 paid upfront before my operation - KEEP IN MIND THIS IS 9 days PRIOR TO! I was upset and more so than the fact that I dont have the whole 1500.00 but more of the way the lady was with me. So rude. Short and un relenting.
Let me explain something. This surgery is estimated to be about 40k when all is said and done. My insurance has deemed it medically necesery and has agreed, suppling the center, with written approval to pay 90% of the allowed amount, and 100% of all balance after my 1500.00 out of pocket MAX. Well, we have met a few hundred of the out of pocket max so theres no way for SHMC ( the hospital ) to know. Im livid that they wanted the whole 1500.00!!
When I called her back she said well the minimum we can take will be 700.00! Ugh... ok still more out of range, but what can I do. Her advice was " Call your surgeon and postpone or cancel until you can pay the deposit " How fair is this this close to surgery.
..... Lets skip forward to today. I called and called and called again to the financial office, and got several different assey nine excuses. One after another. What the manager finally said is that they have to have proof that we wont "stiff" them. So ... she said 1/3 of my MAX out of pocket will be fair. 500.00!
The rules are this. I need to post 500.00 to the hospital cashier at least 24 hours prior to the operation or they will not admit me.
Im very upset - and dont like all this coming up. But I think thats the plan. One foot infront of the other!
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